Privacy Policy

Privacy Policy

(last revised: October 11, 2024)

In order to serve our members' needs while protecting their privacy, gsmExchange.com has designed a strict Privacy Policy to be adhered to by every employee, member, and non-professional user. As privacy regulations and best practices have evolved, we are committed to ensuring compliance with data protection laws, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Our policy extends to all information supplied by users and collected by gsmExchange.com.

This Privacy Policy outlines the information we collect, how we use it, the rights you have regarding your personal information, and the security measures we take to protect it.

By using this Site, you consent to the practices described below. All terms not defined in this document are ascribed meanings in the Terms of Use Agreement between you and gsmExchange.com.

Contents:

  1. The Information We Collect
  2. How We May Use Information
  3. Disclosure of Information
  4. Co-Branded Relationships
  5. Cookies
  6. Your Rights
  7. Data Retention
  8. Minors
  9. Security Measures
  10. International Data Transfers
  11. Changes to Privacy Policy
  12. Correcting Your Information
  13. Your Feedback

1. The Information We Collect

We collect the following information:
1.1 Personal and Business Information. During registration, we may collect personal data such as your name, business details, contact information, and any other information needed to provide our services. In line with modern regulations, we also request explicit consent for the collection of certain types of personal data, when necessary.
1.2 Usage Data. We automatically collect information such as IP addresses, browser types, and pages visited to better understand site usage patterns.
1.3 Payment Data. We collect billing details and transaction information necessary to process payments.
1.4 Communication Data. If you contact us, we collect information regarding that communication.
1.5 Sensitive Information. We do not intentionally collect sensitive personal data (such as data related to health, race, or religion). If provided, it will be treated with the utmost care.

2. How We May Use Information

We process your data under the legal bases of legitimate interest, consent, or as necessary to fulfil contractual obligations. We use your information to:

  • Enhance our services
  • Analyse site usage patterns
  • Communicate with you regarding updates, products, and services
  • Conduct marketing campaigns and promotions (with explicit consent where applicable)
  • Ensure compliance with legal obligations (e.g., KYC requirements)

3. Disclosure of Information

We may share your data in the following instances:

  • With third-party service providers who assist in providing our services (under strict data processing agreements)
  • When required by law or to protect legal rights, we may disclose your information to authorities
  • In the event of a merger, sale, or acquisition, we may transfer your data to new ownership

4. Co-Branded Relationships

If you engage with third-party services via our platform, your data may be subject to their privacy policies. We advise you to review these third-party policies carefully.

5. Cookies

We use cookies to personalize your experience and track site usage. You have the option to manage your cookie preferences through your browser settings. We use cookies in compliance with the ePrivacy Directive and GDPR.

6. Your Rights

Under modern data protection regulations, you have the following rights:

  • Right to Access: You can request access to your personal data.
  • Right to Rectification: You may request corrections to inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your data when it is no longer necessary for us to retain it.
  • Right to Data Portability: You can request a copy of your data in a commonly used format.
  • Right to Object or Restrict Processing: You may object to data processing in certain circumstances.
  • Right to Withdraw Consent: Where we process your data based on consent, you can withdraw this consent at any time.

7. Data Retention

We will retain your data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. You can request the deletion of your data as outlined in section 6.

8. Minors

Our services are not targeted to minors under applicable laws. If we become aware that we have collected personal data from minors without parental consent, we will delete it immediately.

9. Security Measures

We use commercially reasonable methods to protect your data. These include encryption, access controls, and secure data storage systems. However, no method of transmission is 100% secure, and you use our services at your own risk.

10. International Data Transfers

If we transfer your data outside of your home country, we will ensure appropriate safeguards are in place, such as standard contractual clauses or reliance on adequacy decisions by data protection authorities.

11. Changes to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or the law. Material changes will be communicated to you via email or a prominent notice on our site.

12. Correcting Your Information

You can access and update your information by logging into your account or contacting us.

13. Your Feedback

We welcome feedback regarding this Privacy Policy or our services. Please contact us at info@gsmExchange.com